Frequently Asked Questions

How do I upload my photos?
You can upload your photos directly on the product page before adding your item to cart. Just select your product, click the upload button, and attach your images.

What if I have trouble uploading my photos?
If you run into any issues, try refreshing the page or using a different browser. You can also contact us and we’ll help you out.

What are your products made of?
Our custom photo magnets are printed on high-quality materials designed to be vibrant, durable, and long-lasting.

How long does production take?
Orders are typically made within 1–2 business days before shipping.

Do you offer custom or bulk orders?
Yes! We love bulk and custom orders for events, gifts, and businesses. Reach out for details.

Can I change my order after placing it?
If your order hasn’t entered production yet, we may be able to make changes. Please contact us as soon as possible.

Do you ship within the U.S.?
Yes, we currently ship within the United States.

What is your return policy?
Because our products are custom-made and personalized, we do not accept returns or exchanges. However, if your order arrives damaged or there is an issue with your item, please contact us within 7 days of delivery and we’ll make it right with a replacement or solution.